Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, email address, profile details, feedback posts you publish, and responses you submit.

We also collect basic usage and device information to operate, secure, and improve the platform.

2. How We Use Information

We use your information to provide the service, match respondents to relevant MVP feedback posts, process rewards, communicate with you, and improve product quality and safety.

3. Sharing of Information

We do not sell your personal information. We may share data with service providers that help us run the platform, or when required by law.

4. Data Retention

We keep information for as long as needed to provide the service, meet legal obligations, and resolve disputes.

5. Your Choices

You can update or delete account information from your profile settings, subject to legal and operational requirements.

6. Contact

If you have questions about this policy, contact us at painpoint@usepainpoint.com.